Retailer Guide

Toshi Product Resources
Ready for Your Store

Choose your platform below for a step-by-step guide to importing your product file

1
Get the CSV file
A

Open the email

Find the email from Toshi Product Resources with the subject "Toshi Product Resources for [Invoice Number]".

B

Download the attachment

Save the attached .csv file to your computer. The file is named "Toshi Product Resources for [Invoice] - [Your Name].csv".

C

What's included in the file

Data Description
Title & Description Product name and HTML-formatted description
Product Images Marketing image URLs — Shopify downloads these automatically
Variant Sizes Each size variant with its own SKU and barcode
Barcodes EAN/UPC barcodes for each variant
RRP Recommended retail price pre-filled for your currency
Cost per Item Your wholesale cost for margin tracking
Inventory Adjustment Order quantities for your reference — Shopify ignores this column on import, so your existing stock levels are never overwritten
Product Category Shopify taxonomy category for reporting & search
Weight Product weight in grams for shipping calculations
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Important: Don't open the CSV in Excel before importing — Excel can reformat barcodes and prices. Use Google Sheets or a text editor if you need to review it.

2
Import into Shopify

For more details, see Shopify's official guide to importing products.

A

Go to Products and click Import

In your Shopify admin, navigate to Products from the left sidebar and click the Import button in the top-right corner.

Shopify Products page with Import button highlighted
B

Choose CSV upload

Select Upload a Shopify-formatted CSV file and click Next.

Import products dialog — choose Upload a Shopify-formatted CSV file
C

Upload the CSV and choose overwrite

Upload the CSV file you downloaded. If you're updating existing products, tick "Overwrite products with matching handles". Then click Upload and preview. This is safe — importing the CSV will not affect your existing inventory levels.

Import by CSV dialog — file uploaded with overwrite option
D

Preview and import

Shopify will show a preview of your first product. Check that the details look correct, then click Import products.

Preview your first product with Import products button
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After import, your products will have a status of Draft. This gives you a chance to review everything before making them live. When you're ready, select the products and change their status to Active to publish them to your sales channels.

3
After import

Review your products

Browse through the imported products to make sure everything looks right. Images may take a few minutes to fully load as Shopify downloads them.

Set as active & add to sales channels

Select your imported products in bulk and use More actions → Set as active to change their status from Draft to Active. Then go to More actions → Add to sales channels to make them available on your Online Store or any other sales channels you use.

Add collections (optional)

Organise products into collections if desired. You can create automated collections using the product types included in the CSV.

1
Get the CSV file
A

Open the email

Find the email from Toshi Product Resources with the subject "Toshi Product Resources for [Invoice Number]".

B

Download the attachment

Save the attached .csv file to your computer. The file is named "Toshi Product Resources for [Invoice] - [Your Name].csv".

C

What's included in the file

Data Description
Name & Description Product name and full HTML description
Images Image URLs — WooCommerce downloads these automatically on import
Variations Size/colour variants with individual SKUs, each linked to the parent product
Barcodes Mapped to WooCommerce product meta
Pricing Regular price and sale price (if the product has a compare-at price)
Stock Stock quantities and backorder settings per variant
Categories & Tags Product type mapped to WooCommerce categories
Weight Converted from grams to kilograms
Attributes Size, colour, and other options mapped to WooCommerce product attributes
2
Convert to WooCommerce format

The CSV you received is in Shopify format. Use our free converter tool to transform it into a WooCommerce-compatible file before importing.

A

Open the CSV Converter

Open the CSV Converter tool — it runs entirely in your browser, no data is uploaded anywhere.

Open CSV Converter
Converter with WooCommerce format selected
B

Upload your CSV

Drag and drop your Toshi CSV file onto the upload area, or click to browse for it. You'll see a preview showing the number of products and variants detected.

Converter showing file preview with product and variant counts
C

Convert & Download

Click Convert & Download. The converted file will be saved to your computer.

Converter with WooCommerce CSV converted and downloaded
3
Import into WooCommerce

For more details, see WooCommerce's official guide to importing products.

A

Go to Products and click Import

In your WordPress admin, navigate to Products from the left sidebar and click the Import button at the top of the page.

WooCommerce Products page with Import button
B

Upload the converted CSV

Click Choose File and select the converted WooCommerce CSV file. Before clicking Continue, choose the right import mode:

  • Adding new products: Leave the "Update existing products" checkbox unticked. New products will be created and any products that already exist in your store will be skipped.
  • Updating existing products: Tick "Update existing products that match by SKU". Existing products will be updated with the latest data and any new products in the file will be skipped.

If you need to do both, run the import twice — once with the checkbox unticked to add new products, then again with it ticked to update existing ones.

WooCommerce import — choose file and continue
C

Review column mapping

WooCommerce will show you a column mapping screen. The converted file uses standard WooCommerce column names, so the mapping should be automatic. Verify the columns look correct and click Run the importer.

The Inventory Adjustment column contains your order quantities. If you are importing new products only and want to set the stock quantity, map this column to Stock. Otherwise, leave it set to Do not import.

WooCommerce column mapping screen
D

Wait for import to complete

WooCommerce will process your products. When finished, you'll see a summary showing how many products were imported. Images may take a few minutes to download from the URLs in the file.

WooCommerce import complete summary
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New + existing in the same file? WooCommerce can only add new products or update existing ones in a single import — not both at once. If your file contains a mix, run the import twice: once unticked to create the new products, then once ticked to update the existing ones.

4
After import

Review your products

Browse through the imported products to make sure images, pricing, and variants look correct.

Check product visibility

Imported products should be set to Published. If any appear as drafts, select them in bulk and change their status.

Organise categories (optional)

The product type from your Toshi CSV is imported as a WooCommerce category. You can reorganise these into parent/child categories if needed.

1
Get the CSV file
A

Open the email

Find the email from Toshi Product Resources with the subject "Toshi Product Resources for [Invoice Number]".

B

Download the attachment

Save the attached .csv file to your computer. The file is named "Toshi Product Resources for [Invoice] - [Your Name].csv".

C

What's included in the file

Column Description
Product Name The product title — shown once per product, blank on subsequent variant rows
SKU Unique stock-keeping unit code for each variant
Variant Name The variant option (e.g. "Small / Black") — blank for single-variant products
RRP Recommended retail price
Cost Price Your wholesale cost
Stock Current stock quantity
Barcode EAN/UPC barcode (prefixed with ' to preserve formatting in spreadsheets)
Weight (g) Product weight in grams
Categories Product type / category
Vendor Brand name
Description Plain text product description (HTML tags removed)
Images Direct URL to the product image — right-click to download
2
Convert to a flat file

The CSV you received is formatted for Shopify and can be hard to read. Use our converter to create a clean, simple spreadsheet you can use as a reference when adding products manually to any platform.

A

Open the CSV Converter

Open the CSV Converter tool — it runs entirely in your browser, no data is uploaded anywhere.

Open CSV Converter
Converter with Flat File format selected
B

Upload your CSV

Drag and drop your Toshi CSV file onto the upload area, or click to browse for it.

Converter showing file preview with product and variant counts
C

Convert & Download

Click Convert & Download. The converted file will be saved to your computer.

Converter with Flat File converted and downloaded
3
Using the flat file
A

Open in a spreadsheet app

Open the file in Google Sheets, Excel, or any spreadsheet app. Each row represents a single product variant with all the information you need to add it to your store.

Flat file open in a spreadsheet showing product data
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Downloading images: The Images column contains direct URLs to each product photo. You can click the link to view it in your browser, or right-click and Save As to download. If you need all images at once, copy the URLs into a bulk downloader tool.

4
Adding products to your store

Use the spreadsheet as your reference

Keep the flat file open alongside your store's product editor. Copy the product name, description, pricing, and SKU across for each product.

Download and upload images

Use the image URLs in the spreadsheet to download product photos, then upload them to your store's product listings.

Set up variants

Products with multiple rows share the same Product Name. Each row represents a different size or colour variant — create these as variants or separate listings depending on your platform.

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Frequently Asked Questions
Can I edit the CSV before importing?
Yes, but avoid opening it in Excel as it can corrupt barcodes by converting them to scientific notation. Use Google Sheets or a text editor if you need to make changes.
What if I already have some of these products?
Shopify: Tick the "Overwrite products with matching handles" option during import. This will update existing products and add new ones in a single import.
WooCommerce: The importer can only add new products or update existing ones — not both at once. To do both, import the file twice: first with "Update existing products" unticked (adds new products, skips existing), then again with it ticked (updates existing, skips new).
The images aren't showing up?
Your store downloads images from the URLs in the CSV. This can take a few minutes. If images still don't appear after 10 minutes, check that your store doesn't have a firewall or app blocking external image downloads.
Why doesn't the CSV set my inventory?
To protect your existing stock levels, the CSV leaves inventory fields blank. The Inventory Adjustment column at the end of the Shopify CSV shows the quantities you ordered — you can use it as a reference to update your inventory manually once your stock arrives. If you'd like to import inventory quantities automatically, these Shopify apps support it: Matrixify, Altera, and SyncX.
What is the CSV Converter tool?
The converter is a simple browser-based tool that transforms your Toshi product CSV into WooCommerce or flat file format. It runs entirely in your browser — your data is never uploaded anywhere. Just drag and drop your file, choose a format, and download the result.
I need help or something doesn't look right
Contact us at info@toshi.com.au or call +61 3 9579 7337 and we'll help sort it out.